110%er [9996]
TigerPulse: 100%
Posts: 10425
Joined: 11/29/00
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Spectrum is a piece of crap!
[4]
Posted: Mar 16, 2020, 2:28 AM
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That’s all. Disconnecting all my junk tonight and dumping their sorry ##### tomorrow.
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Orange Blooded [2047]
TigerPulse: 100%
Posts: 1913
Joined: 1/8/18
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Re: Spectrum is a piece of crap!
Posted: Mar 16, 2020, 4:22 AM
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The most crooked and money hungry company in America.
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All-In [36816]
TigerPulse: 100%
Posts: 38068
Joined: 8/10/04
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Guess you've never interacted with AT&T***
Posted: Mar 16, 2020, 4:18 PM
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CU Medallion [53576]
TigerPulse: 100%
Posts: 12709
Joined: 1/15/17
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one word.......
Posted: Mar 16, 2020, 7:25 PM
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Copart
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110%er [7882]
TigerPulse: 100%
Posts: 10297
Joined: 11/23/03
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Re: Spectrum is a piece of crap!
[3]
Posted: Mar 16, 2020, 4:25 AM
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I know right? They just quit broadcasting live sports all together.
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Orange Blooded [3902]
TigerPulse: 99%
Posts: 4519
Joined: 9/14/02
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Re: Spectrum is a piece of crap!
[1]
Posted: Mar 16, 2020, 7:12 AM
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You're just NOW figuring that out? I bet you'd love their "deals" on cellphones too.
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110%er [5581]
TigerPulse: 100%
Posts: 2979
Joined: 9/17/14
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I only have their hs internet for several years now.
[1]
Posted: Mar 16, 2020, 7:55 AM
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And that's because I don't have a viable alternative.
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All-In [36816]
TigerPulse: 100%
Posts: 38068
Joined: 8/10/04
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Many of the alternatives have data caps***
Posted: Mar 16, 2020, 4:17 PM
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Asst Coach [731]
TigerPulse: 100%
Posts: 1012
Joined: 8/4/03
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Spectrum is the most horrible company EVER.
Posted: Mar 16, 2020, 9:34 AM
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Every time i meet an employee, i tell them to have their resume' ready. Because with that service and extremely poor customer service, they will go under.
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All-TigerNet [10574]
TigerPulse: 100%
Posts: 11661
Joined: 7/31/07
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Re: Spectrum is the most horrible company EVER.
Posted: Mar 16, 2020, 9:39 AM
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When Time Warner was bought out by Spectrum, they immediately went up $20 on my bill. I asked for any deals and they said no. I cancelled and went to another company. Several months later, they called about a deal they had if I signed back up. I said no thank you.
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Asst Coach [731]
TigerPulse: 100%
Posts: 1012
Joined: 8/4/03
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My dealings
Posted: Mar 16, 2020, 9:49 AM
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7 - 1 hour long phone calls, 2 tech's and 3 visits to the local store. Just to get the ACC network.
Then they took off my NFL package and outdoor network and made another package and wanted to charge me $5 more every month. Then my cable card is on the fritz. I went in to replace it. they said i needed to bring the box. i go back and get the box. upon returning, that is when they told me they didn't have the card or box in stock. There is a firewall created so no customer can get any reasonable help in any reasonable time frame. I could run that company better.
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110%er [8037]
TigerPulse: 100%
Posts: 8833
Joined: 11/15/09
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DMVs across the country put Spectrum's customer
[1]
Posted: Mar 16, 2020, 9:54 AM
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service to shame.
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Orange Blooded [2124]
TigerPulse: 88%
Posts: 3218
Joined: 11/30/04
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Obviously, You guys have never had the misfortune of working with AT&T
[2]
Posted: Mar 16, 2020, 11:13 AM
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The ABSOLUTE WORST Company in the WORLD!!! Horrific Customer Service and a Pathetic Bureaucracy. They make the Federal Government look extremely competent.
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Legend [18417]
TigerPulse: 76%
Posts: 20927
Joined: 12/1/98
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Re: Obviously, You guys have never had the misfortune of working with AT&T
[1]
Posted: Mar 16, 2020, 11:18 AM
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LOL AGREE. EVEN THOUGH I STILL HAVE MY PHONE THROUGH THEM. THAT END AINT QUITE AS BAD.
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110%er [7863]
TigerPulse: 100%
Posts: 9482
Joined: 9/1/01
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So back when I had AT&T, one day I received a call from one
Posted: Mar 16, 2020, 8:42 PM
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of their tech sales guys. He said that I was in luck, and they were going to upgrade me to digital service and also reduce my monthly bill. Hard to believe! I asked him what it was going to do to my internet speed, since I had a slow (3mbps-ish) DSL service. He clicked a bit, then it got silent. Clicked again, followed by more silence. After the third iteration of this, he said that the "upgrade" would make my internet speed SLOWER. He said he would put me on the list of folks not to upgrade.
Luckily Comporium about that time was running fiber down toward my house, and I changed over to them ASAP. Now have about 940mbps on my desktop with fiber to the back of the modem. Even better, I was able to bag my landline, DSL, and DirecTV. Better speed and less money! And ZERO $$ to AT&T!
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All-In [36816]
TigerPulse: 100%
Posts: 38068
Joined: 8/10/04
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YouTube TV. How many times do we have to tell you?***
Posted: Mar 16, 2020, 4:16 PM
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Orange Blooded [2351]
TigerPulse: 84%
Posts: 3413
Joined: 10/7/07
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They already went under a few years ago.
Posted: Mar 16, 2020, 9:23 PM
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Its the same company as Charter. Went bankrupt because, well, they sucked ###, came back rebranded as Spectrum. Only thing that changed was their name apparently.
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Starter [362]
TigerPulse: 61%
Posts: 428
Joined: 8/1/16
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Re: They already went under a few years ago.
Posted: Mar 17, 2020, 12:02 PM
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Charter bought Time Warner and Brighthouse and re-branded the merger as Spectrum.
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CU Guru [1035]
TigerPulse: 74%
Posts: 1186
Joined: 11/25/17
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Re: Spectrum is a piece of crap!
Posted: Mar 16, 2020, 11:23 AM
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Parted ways with them about 3 weeks ago. Now, it's YOUTUBETV.
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All-TigerNet [12453]
TigerPulse: 100%
Posts: 12829
Joined: 10/10/11
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Re: Spectrum is a piece of crap!
Posted: Mar 16, 2020, 1:15 PM
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I have them for internet only--not too bad.
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Orange Blooded [2546]
TigerPulse: 99%
Posts: 3061
Joined: 7/18/02
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Re: Spectrum is a piece of crap!
Posted: Mar 16, 2020, 3:52 PM
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Same. Their internet is about as good as it gets.
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All-In [36816]
TigerPulse: 100%
Posts: 38068
Joined: 8/10/04
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I have no complaints with their internet service.***
Posted: Mar 16, 2020, 4:18 PM
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All-American [591]
TigerPulse: 90%
Posts: 1731
Joined: 10/10/00
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What?? No complaints?
[1]
Posted: Mar 17, 2020, 4:32 AM
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They sent me a new modem which I had to install and activate myself and they charged me $10 as a "self-activation" fee. Now the internet is slower than before and nowhere near what it should be. Supposed to be 100 mbps and getting 14 mbps.
Gave a bad survey 2 days ago.....still no contact from them to help improve the quality.
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110%er [6239]
TigerPulse: 100%
Posts: 5652
Joined: 11/3/08
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IMO, spectrum customers will see increase
Posted: Mar 16, 2020, 4:48 PM
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In internet bills soon. They are now offering free internet and installation for 60 days to any families that have school age children and no home internet. They are opening all of their hot spots and wifi. Sounds good on the surface, but existing customers will get hit with increases when all of this blows over
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Team Captain [488]
TigerPulse: 84%
Posts: 1581
Joined: 7/22/99
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Re: Spectrum is a piece of crap!
Posted: Mar 17, 2020, 9:51 AM
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Totally. AT&T is just as bad. Neither could spell "customer service" if they wanted to. The devil you know, however.
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All-In [31169]
TigerPulse: 100%
Posts: 36908
Joined: 12/1/98
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I've never had any problems with Spectrum
Posted: Mar 17, 2020, 9:53 AM
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Way better than Dish and phone internet
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Orange Blooded [2050]
TigerPulse: 100%
Posts: 2147
Joined: 1/24/00
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Re: I've never had any problems with Spectrum
Posted: Mar 17, 2020, 12:22 PM
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Wow. I had Charter cable back in the day and cancelled about 15 years ago. They were horrible. I went with Dish and loved it. Great service, etc. My trees covered all of the satellite lines of sight a few years ago, so I went to Spectrum internet and steaming. No complaints so far.
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