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Replies: 26
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Ultimate Tiger [35851]
TigerPulse: 100%
56
Posts: 19560
Joined: 2000
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Spectrum is a piece of crap!
Mar 16, 2020, 2:28 AM
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That’s all. Disconnecting all my junk tonight and dumping their sorry ##### tomorrow.
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Dynasty Maker [3534]
TigerPulse: 100%
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 4:22 AM
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The most crooked and money hungry company in America.
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Clemson Sports Icon [55413]
TigerPulse: 100%
59
Posts: 44254
Joined: 2004
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Guess you've never interacted with AT&T***
Mar 16, 2020, 4:18 PM
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Heisman Winner [86239]
TigerPulse: 100%
62
Posts: 17976
Joined: 2017
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one word.......
Mar 16, 2020, 7:25 PM
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Copart
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Clemson Conqueror [11162]
TigerPulse: 100%
46
Posts: 13656
Joined: 2003
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 4:25 AM
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I know right? They just quit broadcasting live sports all together.
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Paw Warrior [4916]
TigerPulse: 100%
37
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 7:12 AM
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You're just NOW figuring that out? I bet you'd love their "deals" on cellphones too.
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National Champion [7875]
TigerPulse: 100%
42
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I only have their hs internet for several years now.
Mar 16, 2020, 7:55 AM
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And that's because I don't have a viable alternative.
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Clemson Sports Icon [55413]
TigerPulse: 100%
59
Posts: 44254
Joined: 2004
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Many of the alternatives have data caps***
Mar 16, 2020, 4:17 PM
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Athletic Dir [1199]
TigerPulse: 100%
26
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Spectrum is the most horrible company EVER.
Mar 16, 2020, 9:34 AM
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Every time i meet an employee, i tell them to have their resume' ready. Because with that service and extremely poor customer service, they will go under.
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Top TigerNet [31312]
TigerPulse: 100%
55
Posts: 22768
Joined: 2007
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Re: Spectrum is the most horrible company EVER.
Mar 16, 2020, 9:39 AM
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When Time Warner was bought out by Spectrum, they immediately went up $20 on my bill. I asked for any deals and they said no. I cancelled and went to another company. Several months later, they called about a deal they had if I signed back up. I said no thank you.
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Athletic Dir [1199]
TigerPulse: 100%
26
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My dealings
Mar 16, 2020, 9:49 AM
[ in reply to Spectrum is the most horrible company EVER. ] |
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7 - 1 hour long phone calls, 2 tech's and 3 visits to the local store. Just to get the ACC network.
Then they took off my NFL package and outdoor network and made another package and wanted to charge me $5 more every month. Then my cable card is on the fritz. I went in to replace it. they said i needed to bring the box. i go back and get the box. upon returning, that is when they told me they didn't have the card or box in stock. There is a firewall created so no customer can get any reasonable help in any reasonable time frame. I could run that company better.
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CU Medallion [20899]
TigerPulse: 100%
52
Posts: 14665
Joined: 2009
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DMVs across the country put Spectrum's customer
Mar 16, 2020, 9:54 AM
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service to shame.
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Paw Warrior [4780]
TigerPulse: 96%
37
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Obviously, You guys have never had the misfortune of working with AT&T
Mar 16, 2020, 11:13 AM
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The ABSOLUTE WORST Company in the WORLD!!! Horrific Customer Service and a Pathetic Bureaucracy. They make the Federal Government look extremely competent.
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Gridiron Giant [15236]
TigerPulse: 83%
50
Posts: 23655
Joined: 1998
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Re: Obviously, You guys have never had the misfortune of working with AT&T
Mar 16, 2020, 11:18 AM
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LOL AGREE. EVEN THOUGH I STILL HAVE MY PHONE THROUGH THEM. THAT END AINT QUITE AS BAD.
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CU Medallion [19805]
TigerPulse: 100%
52
Posts: 11995
Joined: 2001
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So back when I had AT&T, one day I received a call from one
Mar 16, 2020, 8:42 PM
[ in reply to Obviously, You guys have never had the misfortune of working with AT&T ] |
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of their tech sales guys. He said that I was in luck, and they were going to upgrade me to digital service and also reduce my monthly bill. Hard to believe! I asked him what it was going to do to my internet speed, since I had a slow (3mbps-ish) DSL service. He clicked a bit, then it got silent. Clicked again, followed by more silence. After the third iteration of this, he said that the "upgrade" would make my internet speed SLOWER. He said he would put me on the list of folks not to upgrade.
Luckily Comporium about that time was running fiber down toward my house, and I changed over to them ASAP. Now have about 940mbps on my desktop with fiber to the back of the modem. Even better, I was able to bag my landline, DSL, and DirecTV. Better speed and less money! And ZERO $$ to AT&T!
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Clemson Sports Icon [55413]
TigerPulse: 100%
59
Posts: 44254
Joined: 2004
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YouTube TV. How many times do we have to tell you?***
Mar 16, 2020, 4:16 PM
[ in reply to My dealings ] |
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Tiger Spirit [9142]
TigerPulse: 97%
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They already went under a few years ago.
Mar 16, 2020, 9:23 PM
[ in reply to Spectrum is the most horrible company EVER. ] |
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Its the same company as Charter. Went bankrupt because, well, they sucked ###, came back rebranded as Spectrum. Only thing that changed was their name apparently.
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Playmaker [391]
TigerPulse: 60%
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Re: They already went under a few years ago.
Mar 17, 2020, 12:02 PM
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Charter bought Time Warner and Brighthouse and re-branded the merger as Spectrum.
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110%er [3993]
TigerPulse: 66%
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 11:23 AM
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Parted ways with them about 3 weeks ago. Now, it's YOUTUBETV.
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TigerNet Elite [70613]
TigerPulse: 100%
61
Posts: 25041
Joined: 2011
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 1:15 PM
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I have them for internet only--not too bad.
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Orange Elite [5125]
TigerPulse: 100%
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 3:52 PM
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Same. Their internet is about as good as it gets.
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Clemson Sports Icon [55413]
TigerPulse: 100%
59
Posts: 44254
Joined: 2004
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1st Rounder [617]
TigerPulse: 91%
21
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What?? No complaints?
Mar 17, 2020, 4:32 AM
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They sent me a new modem which I had to install and activate myself and they charged me $10 as a "self-activation" fee. Now the internet is slower than before and nowhere near what it should be. Supposed to be 100 mbps and getting 14 mbps.
Gave a bad survey 2 days ago.....still no contact from them to help improve the quality.
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Orange Beast [6333]
TigerPulse: 100%
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IMO, spectrum customers will see increase
Mar 16, 2020, 4:48 PM
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In internet bills soon. They are now offering free internet and installation for 60 days to any families that have school age children and no home internet. They are opening all of their hot spots and wifi. Sounds good on the surface, but existing customers will get hit with increases when all of this blows over
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Orange Blooded [2441]
TigerPulse: 96%
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Re: Spectrum is a piece of crap!
Mar 17, 2020, 9:51 AM
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Totally. AT&T is just as bad. Neither could spell "customer service" if they wanted to. The devil you know, however.
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Oculus Spirit [43211]
TigerPulse: 100%
57
Posts: 43611
Joined: 1998
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I've never had any problems with Spectrum
Mar 17, 2020, 9:53 AM
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Way better than Dish and phone internet
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Orange Blooded [2490]
TigerPulse: 100%
32
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Re: I've never had any problems with Spectrum
Mar 17, 2020, 12:22 PM
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Wow. I had Charter cable back in the day and cancelled about 15 years ago. They were horrible. I went with Dish and loved it. Great service, etc. My trees covered all of the satellite lines of sight a few years ago, so I went to Spectrum internet and steaming. No complaints so far.
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