Let me tell you my Dad's experience with Tiger Illustrated

Nov 22, 2016, 8:09 PM

He has been caught in an automatic charge to his credit card that he couldn't get out of without nearly changing cards completely. My dad, subscribed to Tiger Illustrated a couple of years ago and has tried several times to cancel his subscription. It's an automatic charge of $9.95 per month, basically $120 per year. He can not get in touch with them. They have a phone number that is listed along with the charge on the credit card statement. When you call, it says that the number is no longer in service. So my dad called his credit card and said to block it. The card operator tried to call them and go through the website instructions, with no luck in either attempt.

Finally, the credit card operator said I will make sure this is no longer charged on your account. The next month there was still another charge. He called the card company back and laid it out very clearly. He said he really didn't want to change cards, but if they allow another charge to go through, he will cancel the credit card and get another with another company. He's 77 years old, has excellent credit, and would think nothing of cancelling the card and starting a new one. His house is paid for, he doesn't need a car loan, and could care less if changing cards dings his credit a little. So now the credit card may lose a customer.

So suddenly he gets an email from Rivals.com notifying him that it was time to let them know if he wanted to renew his subscription. They gave him the choice of yes or no and he said no and then typed in the message area that he emphatically did not want to renew. Then he got a message saying that his message was rejected by the server, forever. Bottom line, they can get in touch with him any time they want, but he can't get in touch with them. If you follow the instructions to cancel on the Tiger Illustrated site, you will be in an endless circle that does not allow you to get anywhere.

Finally, they send him another email urging him to give them his new credit card info to continue his premium service. So, I think the credit card company finally cut them off. Of course, he will not reply to that ever. I'll bet if he replied with a new card number, it would go through instantly.

Just trying to save other tiger fans from going through this. It is only $9.95 per month, but it becomes a matter of principle. It is surprising to have this type of problem with a reputable and well-known organization.

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Several years ago.

I enjoyed reading some of their recruiting info and a lot of their posters were cool. But Ard is a jerk. I hardly ever posted on that site. Mostly just read the posts. One day I asked a very serious, but harmless question. Ard was very condescending. I asked him why the attitude, I wasn't trying to offend. He banned me. I sent him an email and asked why the ban, because I really didn't understand. He wrote back that he was tired of my junk. Now I obviously think he had me confused with someone else, because like I said, I almost NEVER posted anything.

I tried to cancel my membership. I jumped through some of the same hoops as your dad. I thought it was just me, but I've learned since then it's happened to others.

Let me tell you my Dad's experience with Tiger Illustrated

Re: Let me tell you my Dad's experience with Tiger Illustrated

Re: Let me tell you my Dad's experience with Tiger Illustrated

He put is a ton of effort and he and his credit card company

they are unpredictable and sleazy when it comes

is the Tiger really illustrated?***

I had a VERY similar experience with TIger Illustrated

Quitting TI was no trouble for me.

Re: Let me tell you my Dad's experience with Tiger Illustrated

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