Replies: 16
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Varsity [232]
TigerPulse: 100%
Posts: 258
Joined: 10/27/16
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ACCCG Tickets
Aug 28, 2018, 10:48 AM
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Has anyone else NOT received a confirmation about their tickets for the ACCCG? I ordered them via phone on 8/3 and they said it would take 7-10 days for them to process the transaction then they'd send a confirmation email with all the information. I would also be charged at that time. I have not heard anything other than a response to my email to them two weeks ago where they basically said they have a high volume and that it should be processed shortly.
I saw some of ya'll received the confirmation but are any of you in the same boat I'm currently in? I hate to keep bugging them but it's been almost 4 weeks since I ordered them...TIA!
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1st Rounder [618]
TigerPulse: 87%
Posts: 879
Joined: 7/9/15
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Re: ACCCG Tickets
Aug 28, 2018, 10:52 AM
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In the same spot. I've called twice and they just said they have a heavy backlog and are processing them as fast as they can. They got a lot of orders in over a two week period.
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110%er [5287]
TigerPulse: 100%
Posts: 6929
Joined: 11/5/12
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Re: ACCCG Tickets
Aug 28, 2018, 10:53 AM
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Already got my confirmation a few days after I called to check on it. They said they were a bit behind in processing them and should get them out in a few days...then last Wednesday, I got the confirmation.
Try calling the number you called to order them and talk to a rep. They can look it up and see if there was any issue or if it's still just a processing delay.
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Varsity [232]
TigerPulse: 100%
Posts: 258
Joined: 10/27/16
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Re: ACCCG Tickets
Aug 28, 2018, 10:56 AM
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Thanks for the tip...I called a couple of weeks back and they basically said the same thing. They also said they'd call me if there's an issue with the order (ie. credit card denied, entered wrong, etc.). I'll probably call Thursday or Friday since it'll be just about 4 weeks from when I ordered them.
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Athletic Dir [898]
TigerPulse: 100%
Posts: 453
Joined: 11/1/09
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Got my call back yesterday from two weeks ago
Aug 28, 2018, 11:19 AM
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I got my call back yesterday from calling two weeks ago. I followed up with an email over the weekend. After confirming my original order on the phone yesterday, my card was charged but no email confirmation yet.
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Orange Blooded [4114]
TigerPulse: 100%
Posts: 2483
Joined: 11/30/98
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Re: ACCCG Tickets
Aug 28, 2018, 11:20 AM
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I ordered 8/03 in the late afternoon and got the confirmation email on 8/21.
I ordered the more expensive upper deck sideline seats which might make a difference depending on how they are processing the orders.
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Orange Blooded [2683]
TigerPulse: 100%
Posts: 2751
Joined: 11/30/98
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Just curious - where did you order them? CUAD?***
Aug 28, 2018, 11:31 AM
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All-In [35541]
TigerPulse: 100%
Posts: 14328
Joined: 4/7/17
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336-701-1420***
Aug 28, 2018, 11:36 AM
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110%er [6024]
TigerPulse: 100%
Posts: 1669
Joined: 1/13/12
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Re: 336-701-1420***
Aug 28, 2018, 1:16 PM
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Thanks I just ordered 4 side line seats.
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CU Guru [1040]
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Legend [15926]
TigerPulse: 100%
Posts: 7802
Joined: 11/15/09
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I called yesterday. I ordered 3 weeks ago and literally have nothing
Aug 28, 2018, 12:06 PM
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to show that I ordered tickets. No response when I called.. left a VM. No return call yet.
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110%er [9694]
TigerPulse: 100%
Posts: 11444
Joined: 9/10/99
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Did your call go back to 1985? I wonder why:
Aug 28, 2018, 12:09 PM
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(1) They could only take orders by phone (2) It would take 10 days to process the transaction
?
Seems very Mickey Mouse for 2018 (no offense to Mickey Mouse)...
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Legend [16174]
TigerPulse: 90%
Posts: 26473
Joined: 11/18/03
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Well it is the ACC for God's sake***
Aug 28, 2018, 1:16 PM
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Legend [16174]
TigerPulse: 90%
Posts: 26473
Joined: 11/15/13
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I got a confirmation email 5 days ago wanting to make sure
Aug 28, 2018, 1:18 PM
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they had the right address
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Tiger Cub [11]
TigerPulse: 96%
Posts: 53
Joined: 6/22/17
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Re: ACCCG Tickets
Aug 28, 2018, 5:55 PM
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I ordered two tickets end of July and have yet to hear anything. I called last week and they gave me the same story about backup with orders. It boggles my mind that in 2018 we have to order over the phone and wait over a month for confirmation....ACC strikes again...smh
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Walk-On [123]
TigerPulse: 94%
Posts: 123
Joined: 10/1/07
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Re: ACCCG Tickets
Aug 28, 2018, 6:46 PM
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Ordered on 8/3, got a voicemail today saying they could not fill order(family 4 pack). Thanks Swofford......
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Walk-On [123]
TigerPulse: 94%
Posts: 123
Joined: 10/1/07
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Re: ACCCG Tickets
Aug 28, 2018, 6:46 PM
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Ordered on 8/3, got a voicemail today saying they could not fill order(family 4 pack). Thanks Swofford......
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Replies: 16
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