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YOUR BALANCE
Anybody else have trouble with the broadcast from the
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Anybody else have trouble with the broadcast from the


Dec 28, 2018, 11:54 PM

Alamo Bowl. Just checking to see if it is an ESPN problem or a local cable system problem.
TIA

flag link military_tech thumb_downthumb_up

I noticed it earlier as well. It freezes but the audio continues


Dec 28, 2018, 11:58 PM

and the picture finally catches up. I noticed it earlier today as well on ESPN so I’m thinking it’s an ESPN issue since my other channels haven't experienced the same latency issue. My provider is Comcast.

2024 purple level memberbadge-donor-10yr.jpg flag link military_tech thumb_downthumb_up

My provider is comcast too. I see you are in Atlanta and so


Dec 29, 2018, 12:03 AM

am I. Unfortunately, unless someone outside our area has the same issue, then it probably is our provider. I have seen before where comcast has issues with just one or two channels but the rest are fine. This would be par for the course for them to have it on Playoff weekend on ESPN.

THanks for your reply!

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Re: Anybody else have trouble with the broadcast from the


Dec 28, 2018, 11:59 PM

I’ve also been having trouble. The images breaks up and the audio is choppy.

flag link military_tech thumb_downthumb_up

try another channel and see if you’re having the same issue


Dec 29, 2018, 12:04 AM

I did a hard reset on the X1 cable box and it didn’t correct the problem. I also don’t notice it on commercials on ESPN. Just on their football broadcast.

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Please tell me you're not in Atlanta. That would mean its


Dec 29, 2018, 12:05 AM [ in reply to Re: Anybody else have trouble with the broadcast from the ]

simply a transmit problem from San Antonio, rather than comcast in Atlanta.

flag link military_tech thumb_downthumb_up

I’m in Atlanta.***


Dec 29, 2018, 12:10 AM



2024 purple level memberbadge-donor-10yr.jpg flag link military_tech thumb_downthumb_up

If you’re having any issues with Comcast text them


Dec 29, 2018, 12:18 AM

at their friends and family number and you can schedule an appointment without speaking with someone over the phone for repair. Type “We Are On It” along with your account info and they will respond to the text number below

266-278

2024 purple level memberbadge-donor-10yr.jpg flag link military_tech thumb_downthumb_up

Ok, that's what I was afraid of. Its our comcast in Atlanta


Dec 29, 2018, 12:15 AM [ in reply to Please tell me you're not in Atlanta. That would mean its ]

area. I have seen it do this before. It usually involves a couple of espn channels and will do it for a few days before it clears up. This is the first day I've noticed it this season. I have called comcast before and they didn;t have a clue and blamed it on ESPN and have called ESPN and they blamed it on provider. We'll see how tomorrow goes.

But thanks for answering my question. The only two on here that have had problems were other Atlanta viewers and two of us are on comcast, I'm assuming you are comcast also.

Thanks for yalls replies.

flag link military_tech thumb_downthumb_up

I work for Comcast and this text number can be helpful in some cases.


Dec 29, 2018, 12:20 AM

Comcast Text number is 266-278

2024 purple level memberbadge-donor-10yr.jpg flag link military_tech thumb_downthumb_up

Re: Anybody else have trouble with the broadcast from the


Dec 29, 2018, 12:20 AM

My only problem is with the broadcast a$$ hats

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